Refund policy

You can always contact us for any questions at petraluxx@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
 Custom products (such as special orders or personalized items) cannot be returned, custom products (such as special orders or personalized items), Please get in touch if you have questions or concerns about your specific item.

Exchanges

Refunds